Question 1

Do you replace a roof and gutters at the same time, or is that a separate visit?

Accepted Answer

It depends on the project. In many cases, the roof and gutters can be scheduled back-to-back so the roof crew finishes first and the gutter team follows, minimizing disruption and restoring full drainage quickly.

Question 2

What does "done in a day" roofing really mean?

Accepted Answer

"Done in a day" usually refers to a standard single-layer tear-off where the crew removes the old roof, makes needed deck repairs, installs new shingles and cleans up, all in one day. More complex or multi-layer roofs may extend into a second day, but the goal is to finish as efficiently as possible.

Question 3

What prep should I do before new siding goes up?

Accepted Answer

Before siding installation, move patio furniture away from the work area, remove pictures from exterior walls, trim nearby shrubs and mark sprinkler heads. Once the crew arrives, they handle the rest of the prep and check for hidden issues such as rot or insect damage.

Question 4

How do change orders work if any additional or hidden damage pops up?

Accepted Answer

If hidden damage is found, your project manager explains the issue, prices the repair and requests your approval before proceeding. No additional work is done without your consent, so unexpected items are discussed instead of appearing as surprises on the final invoice.

Question 5

How do I know my house needs new windows?

Accepted Answer

Common signs you may need new windows include noticeable drafts, difficulty opening or closing them, visible rot or frame damage, condensation between glass panes and unexplained increases in energy bills.

Question 6

Why does having a dedicated service crew matter?

Accepted Answer

A dedicated service crew handles your project from start to finish, which improves consistency, workmanship and accountability. You benefit from a team that works together every day and communicates clearly instead of rotating subcontractors with varying standards.

Question 7

Are gutter guards actually helpful?

Accepted Answer

Quality gutter guards can significantly reduce the need for frequent cleaning, minimize the risk of ladder-related accidents and help prevent clogs that lead to water damage. They also support proper drainage to better protect your roof, walls and foundation.

Question 8

What if the weather changes before or during the process?

Accepted Answer

The team monitors the weather closely and schedules work around severe conditions whenever possible. If the forecast changes, they communicate potential delays, secure materials and take steps to protect your home while keeping safety and quality as top priorities.

Question 9

What benefits are there to residing my home or business?

Accepted Answer

Residing your home or business can boost curb appeal, improve weather resistance and reduce long-term maintenance. Upgraded siding can also enhance energy efficiency and potentially increase overall property value.

Question 10

How will we communicate before, during and after the project?

Accepted Answer

Clear, proactive communication is built into the process. From your first contact through project completion, you have direct access to dedicated team members who keep you updated and answer questions at every stage.

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