We were called out on an emergency roofing call in Naperville for a customer. Strong winds and a heavy storm had hit the area and a tree fell on top of his home. The Berg Home Improvements team arrived as quickly as possible and immediately examined the tree and roof. We went to place a tarp over the damaged roof until we could safely inspect it once daylight hit. We returned promptly at 8 A.M. and our team went to see how much damage was done. The roof was in bad shape with missing shingles on top of damage from the tree and would need to be replaced. We took pictures of the roof, so the homeowner could submit them to his insurance company and informed the homeowner that the roof was beyond repair. He wanted us to install a new roof as soon as possible. We went back to get the supplies and equipment that it would need to replace the roof, then returned and immediately started replacing the damage.
The Berg Home Improvements crew replaced the roof in two and a half days, then asked the homeowner to look over the roof. The homeowner said, “thank you for doing a great job. You guys were speedy.” We asked the homeowner how he found us during such a hectic time and he said his neighbor came outside and recommended Berg Home Improvements after seeing the damage. Our customer said he was so pleased with our work and would gladly recommend us to his friends and neighbors dealing with the same issue.
We understand that when an accident occurs to your home it can be very stressful and worrisome. Berg Home Improvements tries to assist our customers as much as possible, so this time is smooth and done with quality service. Berg Home Improvements Company also offers other services for homeowners. We supply siding services, window services, and guttering. Don’t hesitate to contact Berg Home Improvements for all your home improvements!
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